Hello,
July and August are the summer holiday period for our Studio.
Our Support team will therefore be operating with a reduced staff, which may result in longer response times than usual.
We thank you for your patience and understanding during this summer period.
Take care and enjoy a wonderful summer.
The Studio Agate Team

Specify the reason of your request:

  • I'd like to change my shipping address
    The subject of your message
    Please specify here if a company, organization, institution name, etc. needs to be mentioned for delivery.
    AU (Australia), CA (Canada), DE (Germany), GB (United Kingdom), US (USA), etc.
    Please write your request, and don't hesitate to add as many details as possible.
  • I didn't receive my package
    The subject of your message
    Please specify here if a company, organization, institution name, etc. needs to be mentioned for delivery.
    AU (Australia), CA (Canada), DE (Germany), GB (United Kingdom), US (USA), etc.
    Check the box if it's the case.
    Check the box if it's the case.
    Check the box if it's the case.
    Please write your request, and don't hesitate to add as many details as possible.
  • There's an issue with the delivery I got
    The subject of your message
    Your order reference, starting with "AGA_", that you can find on the shipping label of your package (put 0 if you don't have it)
    The company that delivered your order
    Please specify here if a company, organization, institution name, etc. needs to be mentioned for delivery.
    AU (Australia), CA (Canada), DE (Germany), GB (United Kingdom), US (USA), etc.
    The date your package was delivered
    Check the box if it's the case.
    Check the box if it's the case.
    Check the box if you did. You will be able to attach and send the pictures in response to the confirmation email you will get after you send your request.
    Check the box if it's the case.
    Please write your request, and don't hesitate to add as many details as possible.
  • I have a business offer
    The subject of your message
    Please write your request, and don't hesitate to add as many details as possible.
  • I would like to work for the studio
    The subject of your message
    Please write your request, and don't hesitate to add as many details as possible.
  • I have another question
    The subject of your message
    Please write your request, and don't hesitate to add as many details as possible.