Specify the reason of your request:

  • I'd like to change my shipping address

    The subject of your message

    Please specify here if a company, organization, institution name, etc. needs to be mentioned for delivery.

    AU (Australia), CA (Canada), DE (Germany), GB (United Kingdom), US (USA), etc.

    Please write your request, and don't hesitate to add as many details as possible.

  • I didn't receive my package

    The subject of your message

    Please specify here if a company, organization, institution name, etc. needs to be mentioned for delivery.

    AU (Australia), CA (Canada), DE (Germany), GB (United Kingdom), US (USA), etc.

    Check the box if it's the case.

    Check the box if it's the case.

    Check the box if it's the case.

    Please write your request, and don't hesitate to add as many details as possible.

  • There's an issue with the delivery I got

    The subject of your message

    Your order reference, starting with "AGA_", that you can find on the shipping label of your package (put 0 if you don't have it)

    The company that delivered your order

    Please specify here if a company, organization, institution name, etc. needs to be mentioned for delivery.

    AU (Australia), CA (Canada), DE (Germany), GB (United Kingdom), US (USA), etc.

    The date your package was delivered (YYYY-MM-DD format)

    Check the box if it's the case.

    Check the box if it's the case.

    Check the box if you did. You will be able to attach and send the pictures in response to the confirmation email you will get after you send your request.

    Check the box if it's the case.

    Please write your request, and don't hesitate to add as many details as possible.

  • I have another question

    The subject of your message

    Please write your request, and don't hesitate to add as many details as possible.